Support
Getting Started
How does the automatic alignment work?
ProgressCam uses on-device machine learning to detect facial and body landmarks in your photos. When you take a new photo, the app identifies key reference points and automatically scales, rotates, and crops the image so it lines up precisely with your previous photos. All processing happens locally on your device.
What is the ghost overlay?
The ghost overlay is a semi-transparent version of your previous photo that appears on the camera viewfinder. It helps you position yourself in the same spot, angle, and distance as your reference photo, resulting in more consistent progress images. You can adjust the opacity to your preference.
What types of progress can I track?
ProgressCam works great for fitness, skincare routines, hair growth, orthodontic treatment, plant growth, home renovation projects, and any other visual change you want to document over time. The landmark alignment works best with faces and bodies, but the ghost overlay is useful for any subject.
Can I import photos I already have?
Yes. Import from your photo library and everything lands in one grid — tap any photo to fix or add its date right there, drag to reorder, choose your starting photo, then align the whole batch in a single step.
How does ProgressCam keep my timeline in order?
Your photos are kept in true date order automatically, with the earliest as your starting point. If a side ever falls out of order, a one-tap "Reset" button puts it back to date order — and the app lets you know when your starting photo changes.
How does the Apple Health weight feature work?
It's optional and off until you turn on "Show weight alongside my photos" in Settings. ProgressCam then reads your weight from Apple Health (read-only; it never writes anything there) and shows it on the Progress Recap. Your weight never leaves your iPhone and is never included in shares, exports or the photo archive. You can turn the feature off in Settings at any time, or revoke access in the Health app.
Sharing & Exports
What export formats are available?
You can export side-by-side comparisons, split slider images, timelapse videos, animated GIFs, slideshows with crossfade, and collage grids. You can also add overlay labels (before/after, dates, or day counts). Free exports include a small ProgressCam watermark and are limited to 720 px; with Pro, exports have no watermark and full HD resolution.
What is the export limit for free users?
Free users get 10 exports in total. After that, you'll need to upgrade to Pro for unlimited exports. The export counter is shown in the share screen. An export is only used when you actually share or save it; cancelling is free. Saving a copy of your photos (Settings → Your photos → "Save a copy of my photos", or "Save a copy of this project" in a project's menu) is free and doesn't count toward these exports.
Cloud & Account
Are my photos uploaded to the cloud?
By default, no. All your photos are stored locally on your device. If you sign in and have available cloud storage, your projects will be backed up automatically. You can manage this from the Storage section in Settings.
Why is my locked project unlocked on my new phone?
A project's Face ID lock is kept on the device where you set it, so it doesn't carry over when you restore your projects on another device or reinstall the app. Open the project's menu, tap "Privacy & backup", and turn the lock on again.
Do I need an account to use ProgressCam?
No. All core features — capturing, comparing, and exporting — work without signing in. An account is only needed for cloud backup and cross-device sync.
How do I delete my account?
If you're signed in, go to Settings → Account and tap "Delete Account," then sign in with Apple or Google once more to confirm. This deletes your account, your cloud backup and your account profile. If you never signed in, go to Settings → Privacy & Lock and tap "Delete My Data" to delete your anonymous identifier from our servers. Either way, projects and photos on your iPhone stay on the device, and Pro stays yours: it's tied to your Apple Account and can be restored with "Restore Purchases." Deleting your account doesn't cancel a subscription: Apple keeps billing you until you cancel it, so cancel it first (see "How do I cancel my subscription?" below). If deletion can't finish, your account is kept and you can finish it from Settings.
ProgressCam Pro
What does ProgressCam Pro include?
Pro unlocks unlimited projects (free: 3), unlimited photos per project (free: 10), unlimited exports (free: 10 in total), multiple sides per project, HD exports without watermark, and expanded cloud storage.
What plans are available?
Pro comes as a monthly subscription, a yearly subscription, or a one-time lifetime purchase. The yearly plan starts with a one-week free trial for new subscribers. The app shows the current prices in your local currency before you buy. Subscriptions are billed to your Apple Account and renew automatically until you cancel; if you don't want the paid yearly plan after the trial, cancel at least 24 hours before the trial ends. The lifetime purchase is paid once and never renews. Subscriptions can't be shared through Family Sharing.
How do I cancel my subscription?
Subscriptions are managed by Apple. In ProgressCam, go to Settings and tap "Manage subscription," or open the Settings app on your iPhone, tap your name, then Subscriptions, and choose ProgressCam. Cancel at least 24 hours before your next renewal date (or before the free trial ends) so you aren't charged again; you keep Pro until the end of the period you've already paid for. Deleting your account or the app doesn't cancel a subscription. If you bought the one-time lifetime purchase, there's nothing to cancel.
What happens when my subscription ends?
You keep everything you've made. All your projects, photos and sides stay on your iPhone, and you can keep viewing and comparing them. Your cloud backup isn't deleted. Only new things beyond the free limits need Pro again: creating a new project once you have 3 or more, adding photos to a project that already has 10, adding sides, HD and watermark-free exports, and exports beyond the free 10 (exports made while you were subscribed count toward them). New photos stop backing up to the cloud while you're over the free storage limit. Saving a copy of your photos stays free. You can subscribe again, or buy lifetime Pro, at any time to lift the limits.
I bought Pro before subscriptions were available. Does anything change?
No. If you bought Pro as a one-time purchase, it's still yours for good on any device signed in to the same Apple Account. There's nothing to renew or cancel, and you don't need a subscription.
How do I restore my purchase?
Go to Settings and tap "Restore Purchases." This brings back an active subscription or a lifetime purchase on any device signed in to the Apple Account you bought it with. If your subscription has ended, the app tells you when it ended, and you can choose a plan again. If the restore doesn't work, please contact us.
Still need help? Reach us at [email protected]
We typically respond within 24 hours.